PRIVACY NOTICE
We at SVPETRVS HOTELI D.D. respect your concerns about privacy and value the trust you have placed in us. This Privacy Notice describes the types of personal information we collect, how we may use that information, and with whom we may share it. Our Privacy Notice also describes the measures we take to protect the security of the information. In addition, we describe the choices you can make about how we use the information you provide to us. We tell you how you can reach us to update your contact information, remove your name from our mailing list, or answer any questions you may have about our privacy practices.
What types of information does SVPETRVS HOTELI collect and use about me and how does SVPETRVS use the information?
We collect and use information about you to communicate with you about our products, services and promotions. We also collect information to improve the shopping experience of our consumers. Here are the ways we obtain information about you and the types of information we obtain. We also tell you how we use the information.
Email
When you subscribe to our email list, you provide us information such as your email address, name and ZIP code so we may communicate with you via email. We will send you email only if you have provided us with your email address and have asked us to communicate with you this way. If you've signed up to receive an email from us, you'll continue to find SVPETRVS HOTELI in your inbox every now and then in cases there is an extra offer we would like to familiarize you with or certain news we would like to share with you.
Customer Service
If you contact one of our customer service representatives, we may ask you for information such as your name, address and email address so we can respond to your questions or comments. With your consent, we may retain this information to personalize your experience with us and better assist you the next time you contact us.
Website
We collect information on our website using transient cookies, sometimes called session cookies. A transient cookie is a small file that contains information about a user and disappears when the user's browser is closed. Unlike a persistent cookie, a transient cookie is not stored on the user’s hard drive; it is stored only in temporary memory that is erased when the web browser is closed. We use transient cookies to determine, for example, how you use our website so we can improve the design of our site. Transient cookies are not linked to any personally identifiable information about you. Cookies can be disabled in your web browser.
When you visit our website, we also collect anonymous information from you. This includes the Internet browser you are using; the computer operating system you are using, time spent visiting the website, usage patterns within the website, and the domain name of the website from which you linked to our site. This information is not matched to your personal information and does not personally identify you. We collect this information to help improve your experience on the website. Additionally, SVPETRVS HOTELI may share account or other information when we believe it is necessary to comply with the law or protect our interests and property. This may include sharing information with other companies, lawyers or government agencies in connection with issues related to fraud or government subpoenas and warrants.
How long does SVPETRVS HOTELI retain my information?
We retain your information as long as it is required for the purposes identified when you provided the information for such specific purposes or for any new purposes identified by us and consented to by you, and for any appropriate time thereafter including a sufficient time following to permit you to ask any questions regarding its use. Your contact information which you provide through the customer profile process (described above) is retained until you request us to delete or change it. Certain information is retained for longer periods for our internal audit and quality control purposes.
Does SVPTREVS HOTELI D.D. share the information it obtains about me with third parties?
SVPTREVS HOTELI D.D. does not share personal information about its consumers with any third parties outside the WATERMAN corporate family for their own marketing purposes. However, we may do so within the WATERMAN corporate family. We do share this information with service providers we have retained to perform services on our behalf, but these service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. We also may disclose information about you as required by law.
How does SVPETRVS HOTELI D.D. protect personal information?
The security of personal information is a high priority for us. We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration and destruction of the personal information in our possession. We are committed to providing appropriate security controls to protect personal information we have about you against foreseeable hazards.
Will I receive an email from SVPTREVS HOTELI?
We will send you email only if you have provided us with your email address and have asked us to communicate with you this way.
SVPTREVS HOTELI also occasionally sends emails to customers who have opted in to receive emails from third parties. To unsubscribe from these communications, simply click on the unsubscribe link located within the email and you will be able to unsubscribe from the list owner.
What if I prefer not to receive communications from SVPTREVS HOTELI?
If you prefer not to receive service information or promotions from us, please unsubscribe from our email list, and follow the opt-out instructions at the bottom of the email you received, or log in to manage your email preferences and update your profile by deselecting "Please send me: Inspirational emails and updates."
